✦ Maintenance & Support

We Keep Your Digital Business Running Smoothly

Proactive Care, 24/7 Security, and Peace of Mind

Your website needs regular care to stay fast, secure, and functional. Our maintenance plans handle the technical heavy lifting so you can focus on growth.

Who Needs This?

🛒

E-commerce Stores

Where every minute of downtime means lost revenue and customer trust.

💻

SaaS Platforms

Requiring constant availability, bug fixes, and security updates for subscribers.

🏢

Corporate Sites

Needing regular content updates, security patches, and daily backups.

🏗️

Legacy Apps

Older systems that need expert care to remain secure and functional in a modern web.

Proactive Care Services

🛡️

Security Patching

Regular updates for platforms, plugins, and libraries to protect against hackers and vulnerabilities.

📡

Uptime Monitoring

24/7 monitoring of your site. If anything goes wrong, our team is notified instantly to resolve it.

💾

Cloud Backups

Daily off-site backups with verified restoration tests, so you never have to worry about data loss.

Performance Checks

Monthly optimization of databases, images, and server settings to keep your load times lightning fast.

🐞

Priority Bug Fixes

Exclusive access to our developers for any technical issues that arise, with guaranteed response times.

📝

Content & Edits

Need a new blog post, image change, or text update? Our team handles your site's content requests.

The Support Cycle

  • 01
    Step 1: Onboarding
    Site Audit

    We perform a thorough security and performance audit to identify immediate risks.

    Day 1
  • 02
    Step 2: Securing
    Lockdown

    Implementing firewalls, updating outdated packages, and setting up off-site backups.

    Day 2
  • 03
    Step 3: Watching
    24/7 Support

    Continuous monitoring for uptime, errors, and security threats goes live.

    Real-time
  • 04
    Step 4: Updating
    Regular Polishing

    Monthly updates and performance tuning to keep everything optimized and secure.

    Continuous

What You Get Monthly

📊

Monthly Health Reports

Clear PDF summaries of your site's uptime, security scans, and work performed.

📜

Uptime Guarantee

SLA-backed availability ensuring your business is always open for customers.

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Priority Technical Support

Direct access to our engineering team for questions or urgent assistance.

🛡️

Trust Badge

A 'Secured by LogaTech' seal to display on your site, building trust with your visitors.

Support Plans

Why Trust Us With Your Care?

🎯

Proactive vs Reactive

We don't wait for your site to break. We patch and monitor daily to prevent issues before they happen.

🔄

Rollover Hours

On our Professional plan, unused development support hours roll over to the next month.

🔓

No Long-term Lock-in

Our maintenance plans are month-to-month. We earn your business through reliability, not contracts.

🚀

Ready for Your Next Big Build?

Our design and development teams are ready to bring your next MVP or feature update to life with the same expert care.

Start New Project →

Maintenance Questions

Our monitoring systems alert us immediately. For hacked sites, we perform a clean restoration from our most recent secure backup and harden the entry point. This is included in all our plans.

Yes. We can manage and maintain sites built by other teams. We'll start with a security and compatibility audit to ensure your current setup can be supported efficiently.

Dev time can be used for CSS tweaks, changing text/images, adding a small feature, or investigating a specific bug. If a request exceeds your plan's hours, we'll provide a transparent quote before starting.

Essential plan users use our email ticketing system. Professional and Enterprise users get access to a private Slack channel for real-time collaboration with our engineers.

Sleep Soundly. We've Got Your Back.

Join the businesses that trust LogaTech to protect and grow their online presence. Choose a plan or schedule a free site audit today.