How do I confirm a bank-transfer booking?

You will have turned a bank-transfer booking into a confirmed appointment.

Before you start

You need permission to manage appointments. Bank transfer is offered only on the public form, if your site has it enabled.

Steps

1. Open Booking → Appointments and filter by Waiting for Payment; bank-transfer rows carry a Bank transfer badge.
2. Open the appointment and read the Bank transfer proof card: the tracking code and View receipt.
3. Check the money in your bank account.
4. Press Confirm payment received.

What you will see

"Payment confirmed — appointment confirmed." The status becomes Confirmed, the customer is emailed, and a paid invoice and accounting entry are created at the event's current price.

If something goes wrong

• If you do nothing for 72 hours the system cancels the booking and frees the slot, and the customer is told.
• The button works only on bank-transfer bookings that are Waiting for Payment.
• Confirming twice does nothing.