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How do I delete or restore a campaign or segment?

Use Trash safely.

You will have removed or recovered a campaign or segment.

Before you start

Delete needs the delete permission; permanent deletion needs the purge permission.

Steps

  1. Press the trash icon on the row and confirm; history is kept.
  2. To recover, open the Trash tab and press Restore.
  3. To remove for good, press Delete permanently in Trash.

What you will see

"Campaign moved to Trash." / "Campaign restored." / "Campaign deleted permanently."

If something goes wrong

  • A campaign with delivery or engagement records cannot be deleted permanently and stays in Trash.
  • A segment still used by any campaign cannot be deleted permanently.
  • Trashing a sending campaign does not stop its queued mail.

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