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Accounting

How do I fix a posting failure?

Find the cause and retry.

You will have the missing entry in the ledger.

Before you start

You need the write permission.

Steps

  1. Open Posting Failures and read the reason.
  2. Fix the cause (for example create the missing fiscal year; a closed period cannot be reopened, so post into an open one).
  3. Press Retry, or Retry all.
  4. If you posted by hand, press Mark Resolved.

What you will see

"Posted as N" and the row resolves.

If something goes wrong

  • Five attempts per row and 60 seconds between them.
  • Foreign-currency documents cannot be replayed automatically.
  • Mark Resolved alone leaves the ledger incomplete.

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