You will have seen what happened and cleared the unread count.
Before you start
You need the notifications Read permission, which the Admin role has. Editors do not have it.
Steps
- Find the bell in the top bar. The number on it is your unread count and refreshes every 30 seconds.
- Open it to see your latest 10 alerts.
- Click an alert to mark it read and go to what it is about.
- Press Mark all read (shown only while something is unread) to clear them all.
- Press See all notifications for the full list, in the Inbox on its Notifications tab.
What you will see
The count drops as you read. Reading is yours alone: a colleague's unread count does not change.
If something goes wrong
- There is no way to mute an alert type; every admin receives every alert.
- The dropdown shows only 10; use the full list for older ones.
- Some alerts have no page to open.
- Alerts about a failed accounting posting and about automation steps reached nobody before 2026-10-17 because of a bug that is now fixed; those older ones will not appear.