You will see which passages match a query.
Before you start
Content must be indexed first.
Steps
- In the Knowledge Base card type at least 2 characters in Test semantic search….
- Press Search.
What you will see
Up to five results with source type, match percentage and a snippet; "No results found." otherwise.
If something goes wrong
- Results respect your own permissions; a colleague may see more or less.
- A site with only wildcard CRM permissions (not a full superadmin) may see no CRM results in older versions.
- The tester uses a slightly lower threshold than chat.