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Commerce & Sales

How do I find out how much customers still owe me?

Read the Outstanding card on the dashboard, including how much of it is already overdue.

You will know the total still owed on your invoices and how much of it is late.

Before you start

You need the commerce dashboard permission, and Invoices must be available on your plan.

Steps

  1. Open Commerce → Dashboard.
  2. Find the Outstanding card. If it is not there, add it (see the guide on customising the dashboard).
  3. Read the line under the number for the overdue part.
  4. Click the card to open the invoices behind it.

What you will see

The number is total minus paid minus written-off, for invoices that are sent, overdue or partly paid, in the install currency.

If something goes wrong

  • Draft invoices are not included until they are sent.
  • Invoices in another currency are not counted on this card.
  • A zero with a banner about Invoices means the module is locked on your plan, not that nobody owes you.

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