How do I restore something I deleted?

You will have brought a lead, contact, task or calendar event back from the Trash.

Before you start

You need the delete permission for leads, contacts and tasks, or the calendar-write permission for events. Customers have no Trash.

Steps

1. Open the list (Leads, Contacts, Tasks or Calendar).
2. Choose the Trash tab.
3. Find the item and press Restore.

What you will see

The item returns to the Active tab, with its links (a contact keeps its customer and position).

If something goes wrong

• Restoring a lead or contact is refused if its mobile or email (or a contact's national ID) is now used by an active one. Change the other, or leave it deleted.
• Delete permanently removes an item for good and needs the purge permission; it works only from the Trash.
• Restoring a task needs only the delete permission, not ownership.
• Customers cannot be restored: they are deleted permanently or deactivated.