How do I find and restore a deleted invoice?

You will have brought a deleted invoice back to the Active list.

Before you start

You need the delete permission to restore. Deleting permanently needs the separate purge permission.

Steps

1. Open Invoices and switch to the Trash tab.
2. Find the invoice, using Search if the list is long.
3. Press Restore.

What you will see

"Invoice restored." It returns to the Active tab with its old number and status.

If something goes wrong

• Only a draft or cancelled invoice with no payments can be moved to Trash in the first place. One that ever had a payment cannot be deleted; record a refund or write-off instead.
• Delete permanently also removes its lines and instalments and cannot be undone. The number is not freed.
• Customer erasure does not delete invoices; it anonymises them in place.