How do I confirm a bank-transfer payment?

You will have turned a pending enrollment into access.

Before you start

You need the enrollments write permission. Check the transfer in your bank first; the student supplied a tracking code and receipt.

Steps

1. Open Enrollments, filter Status to Pending payment.
2. Check the tracking code and open the receipt.
3. Press Confirm payment received and confirm. For bundles use Bundle purchases → Confirm payment.

What you will see

"Payment confirmed — student enrolled." The student gets access.

If something goes wrong

• Cancel a bundle purchase whose transfer never arrived.
• A student who "paid but sees nothing" is usually still pending payment.