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How do I send a campaign now?

Send a draft to its audience.

You will have queued the campaign for delivery.

Before you start

The draft needs content and a real From Email in Marketing Settings. A sent email cannot be recalled, so check the audience and the text first.

Steps

  1. In Campaigns, find the draft.
  2. Press Send (it reads Start campaign if the start date is in the future; clear the dates to send now).
  3. Confirm.

What you will see

"N message(s) queued for sending. M skipped…". The status turns to Sending, and to Sent once the queue has drained and someone opens the list.

If something goes wrong

  • "Reached no one": the audience is empty after suppressions. Check the segment and the suppression list.
  • "Set a real sender email": fix Marketing Settings.
  • "Audience segment is no longer available": restore the segment or pick another.
  • Delivery is 20 messages a minute, so large campaigns take hours.
  • A person whose name contains certain special characters used to be skipped; this is fixed.

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